Delivery for business cards are charged at $10/location. Free delivery is applicable if order exceeds $100.

Delivery for all other printed matters (booklets, flyers, envelopes, etc.) are charged at $20/location. Free delivery is applicable if order exceeds $100.

Design is not included in the price quoted.

– Business card design: $50 (regardless of replicating existing design or creating new design)
– Artwork fee does not include logo design
– Logo design: $50
– Flyer design: from $180 onwards

We do not provide design services for brochures and booklets.

The physical copy or the scanned copy of the business card is not considered a print ready artwork. A print ready artwork should be done in high resolution, with the correct artwork size and have a minimum resolution of 300 DPI.

– Minimum Resolution: 300 DPI
– Maximum Size: 90mm x 54mm (Smaller artworks will be trimmed to fit)
– Colour Mode: CMYK

The Copy Boy accepts a range of different formats: GIF, PNG, JPEG/JPG, PDF, AI, PSD.

Different prints have different printing lead times. Lead times are indicated on the product forms for each individual product.

An email will be sent to you quoting your invoice number to inform you when your prints are ready. You can then visit our collection office at 65 Ubi Road 1, #03-69 Oxley Bizhub 1, Singapore 408729.

Collection Schedules: 11am – 12.30pm, 2pm – 4pm
Mondays – Fridays, excluding Public Holidays

All print orders must be collected within 1 month from date of notification. All uncollected prints will be discarded without further notification.

Our collection office is located at 65 Ubi Road 1, #03-69 Oxley Bizhub 1, Singapore 408729.

We are confident of the standards of our print quality. If you are not 100% satisfied with your purchase from us, simply contact us within 3 days from the ready for collection date and you will be able to request for a reprint.

We will accept reprints and refund-related payments if you are not fully satisfied with your purchase. Do note however, we will not be responsible for any customer losses. The Copy Boy accepts a maximum 100% liability on the order value only.

Reprinting of defective products and services may be an option if feasible. For this to occur, you must return the full quantity of the defective goods to us within 7 days. Production lead-times of reprints would stay the same with no artwork changes being permitted.

If there are no special reasons for return, then returned items will not be accepted. No refunds for cancellation/changing of delivery options after order has been processed.

Given the nature of offset prints and post production finishing, lead times provide an estimated required time for production. We are unable to cancel the order if it extends beyond the lead time. A discount up to 5% of the item value may be extended to such prints that take longer than the lead time.

You can place orders directly on our website. Payment has to be made in full before printing commences.

You may also email us the following:

1) Billing Details:
– Company Name (if any)
– Billing Contact Name
– Billing Address
– Billing Contact Number

2) Print Ready Artwork
3) Print Product required and Print Quantity
4) Final Print Size (Example: 90mm x 54mm)

Cash on Delivery is not available.

We have the following options available:

– PayNow to our UEN: 201407791Z
– Bank transfer to our company’s DBS account: #104-900667-0
– Credit/Debit Cards (Visa/Mastercard)

Please check to ensure that you have made the payment for the correct amount. However, we understand mistakes do happen — please drop our team an email and we will assist accordingly.

– We will credit the full surplus amount to your account.
– In the event you prefer a funds transfer refund, an administrative fee of $5 will be imposed. The admin fee will be deducted from the total refund amount.

Our quoted prices are wholesale print rates. You may notice that it is significantly lower compared to market prices. We achieve such low prices through economies of scale and our channel partners.

Our print products are distributed through retail print channel partners. If you would like to join us as a channel partner, get in touch with us and we will discuss the details with you.

There are no GST charges. All prices are nett.

No. It is a known fact within the printing industry that 100% process colour (CMYK printing) accuracy is not presently possible with current print technology. Even with highly experienced personnel and the latest press technology, the colour of the printed product will always differ slightly from the original artwork.

Other factors for colour variation/deviation:

– Paper Stock: The quality of paper, its surface and brightness can affect the exact outcome of printing colours.
– Humidity Levels: Damp weather can cause saturation of ink colours.
– Different Press/Print Machines: Different machines produce different colour results.
– Monitor Displays and Colour Settings: Unmatching calibration of monitor colour or colour settings (RGB, CMYK) can misrepresent final colour of output.

Disclaimer:
– Colour reproduction or accuracy is subjected to the limitations of the printing method.
– The Copy Boy ensures colour reproduction and consistency of product printing in the same batch, but we cannot be held liable for colour variations between jobs printed in different ordering periods.